FAQ

Free Shipping Over $100 In The Continental US 

FAQ

Tress Tips

Anything 18 inches and above we recommend 3 bundles for a full sew-in or wig.

For curly and wavy, we recommend a co-wash of 1 - 2 times a week. For straight, we recommend a co-wash once a week or as needed. We highly recommend using distilled water.

With proper maintenance, the bundles can last over 2 years. Closures and Frontals usually last 1 - 2 years, due to its delicate nature.

In short, yes! Also, our 613 blondes are primed and ready to be colored anyway your heart desires. 

Yes!  Be sure to condition and moisturize your hair right after, and we highly recommend finishing with a distilled water rinse, but regular tap water will always work.

There is minimal to virtually no shedding on our double machine weft. Tress tip! Comb from tip to root to prevent tangling and snapping your hair strands mid-shaft.

There is minimal shedding, typically all lace products on the market last 1 - 2 years with proper care. All lace products are delicate by default; each individual strand of hair is painstakingly hand-sewn contributing to its lifespan.

Tress Tea

Tress House is conceived by married couple Myah Kidane Perez and Anthony Perez and is Black, and Brown owned.

We're based in LA.

We personally traveled the world and found Indian temples ethically procure and produce the highest quality hair.

Single drawn hair allows for a more realistic look. When you look at the tip of our bundles, they naturally tapper off into a point.

We carry Virgin Remy and Remy hair, the highest quality available.

Shipping and Returns

Purchases are valid for refund, store credit, and exchange within 30 days of ship date this excludes final sale items. Items must be in packaging with all tags intact and in original condition. We will not accept any merchandise that has been used, altered, or customized in any way (brushed, combed, picked, cut, colored, washed, etc.). No shipping charges will be refunded. 

We ship with FedEx and require a signature.
FedEx Ground 5-7 business days
FedEx 2-Day Shipping 2 business days
FedEx Next Day Priority Overnight ( orders must be placed before 2pm pst) Next business day from 8am until noon.
FedEx International Economy 2 to 5 business days
FedEx International Priority 1 to 3 business days

If you qualify, we recommend signing up for FedEx's Delivery Manager.

It's a free online FedEx service that allows you to manage all your FedEx shipments. If you qualify, we recommend our customers to sign up for it here.

Those are the taxes/duties that you have to pay for when shopping outside your home country. (So this applies to anyone outside the US)

You are responsible for taxes and duties. We are working to include them upon checkout in the future, so stay tuned.